FAQ

FAQ — ÆTRA PARIS

What payment methods do you accept?

We accept all major payment methods including Visa, Mastercard, American Express and PayPal.

Do you ship internationally?

Yes, ÆTRA PARIS ships worldwide.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location.

We offer:

  • Free domestic shipping on orders over €150

  • Free international shipping on orders over €300

Can I cancel or modify my order?

We begin processing orders quickly. If you need to cancel or make changes, please contact us as soon as possible.

If your order has not yet been processed, we will do our best to accommodate your request.

Will I have to pay customs or import taxes?

For international orders, customs duties and import taxes may apply depending on your country.

These charges are determined by your local government and are the responsibility of the customer.

What if an item is out of stock?

If a product is unavailable, you can sign up on the product page to be notified when it is restocked.

How can I contact you?

For any inquiries, please contact us at:
contact@aetraparis.com